We are looking for a Renewal Manager to manage customer renewal contracts and licenses, track expiry dates, and ensure that renewal opportunities are followed up on time. The role involves coordination with customers, OEMs, distributors, and internal sales teams.
Key Responsibilities
- Monitor customer renewal contracts and licenses.
- Track renewal expiry dates and maintain an updated renewal calendar.
- Ensure that no renewal opportunity is missed.
- Coordinate with OEMs, distributors, and internal teams to obtain renewal information.
- Follow up with Sales teams regarding renewal opportunities.
- Generate renewal reminders at predefined intervals such as 90/60/30 days before expiry.
- Maintain complete and accurate renewal history.
- Coordinate with relevant teams to ensure timely renewal closure.
Requirements
- 1–2 years of relevant experience in renewal management, sales coordination, pre-sales, customer handling, or a related role.
- UG / PG qualification.
- Good knowledge of MS Excel, MS Word, and MS PowerPoint.
- Excellent verbal communication skills.
- Good qualified email-writing skills.
- Strong customer-handling and internal coordination skills.
- IT industry experience is preferred, but candidates from other industries may also apply.
- Relevant certifications are optional and will be an added advantage.