LaundryTO is looking for a Regional Franchise Success Manager to manage franchise operations and ensure the overall performance, profitability, operational excellence, and brand compliance of franchise outlets across the assigned region.

Key Responsibilities

- Monitor store revenue, profitability, operational performance, and key business KPIs.
- Drive revenue growth and improve the performance of underperforming franchise outlets.
- Conduct regular store audits and ensure compliance with company SOPs and brand standards.
- Monitor service quality, SLA compliance, customer complaints, Google ratings, billing, and POS usage.
- Build and maintain robust relationships with franchisees through regular reviews and performance discussions.




- Identify operational and financial risks and implement corrective action plans for underperforming stores.
- Support local marketing initiatives, lead follow-ups, customer retention, and revenue-generation activities.
- Ensure compliance with quality, hygiene, grooming, service, and operational standards.
- Monitor staff performance and ensure adherence to customer service and store discipline.
- Prepare weekly and monthly performance reports, store health dashboards, risk-store reports, and action trackers.
- Conduct surprise inspections and follow up on identified operational gaps.
- Escalate critical issues and recommend appropriate operational interventions to management.

📌 Regional Frenchie success manager (Ahmedabad)
🏢 AP Dubey
📍 Ahmedabad