We are looking for a friendly, professional, and well-organized Receptionist / Front Office Executive to manage the reception area and provide excellent support to visitors, clients, employees, and the administrative team.
Key Responsibilities
- Greet and welcome visitors, clients, and guests in a professional manner.
- Handle incoming and outgoing telephone calls and direct them to the appropriate person or department.
- Receive, sort, and distribute courier, mail, and other correspondence.
- Maintain reception and common areas in a clean and presentable manner.
- Coordinate meeting rooms and assist with meeting arrangements.
- Respond to basic queries from visitors and employees and provide relevant information.
- Coordinate with housekeeping, security, maintenance, and other support staff as required.
- Assist the HR/Admin team with routine administrative activities.
- Maintain adequate supplies of stationery and front-office requirements.
- Handle confidential information with discretion.
- Perform other administrative and front-office duties as assigned by management.
Required Skills & Qualifications
- Graduate / Diploma in any discipline.
- Good verbal and written communication skills.
- Pleasant personality and professional appearance.
- Basic computer knowledge, including MS Office and email.
- Good organizational and time-management skills.
- Ability to multitask and handle visitors/calls professionally.
- Strong interpersonal and customer-service skills.
- Fluency in English and Hindi; knowledge of the local language is an advantage.
Preferred Experience
- Previous experience in reception, front office, administration, hospitality, or customer service is preferred
Key Competencies
- Communication
- Customer service
- Professional etiquette
- Time management
- Attention to detail
- Teamwork
- Problem-solving
- Multitasking