Job Description
Location: Powai, Mumbai (On Site)
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nCompany: Chord - 1702 Network Agency
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nKey Responsibilities
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nClient & Stakeholder Management
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Act as the primary operations partner for key client accounts.n
Build long-term relationships with senior client stakeholders.n
Lead regular business reviews, planning meetings, and growth discussions.n
Ensure high client satisfaction through proactive communication and problem-solving.n
Identify opportunities to expand existing accounts.n
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nOperations & Project Management
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Lead end-to-end project planning across multiple brands.n
Ensure timely delivery of campaigns while maintaining quality standards.n
Manage cross-functional teams comprising strategy, creative, content, production, media, andn
noperations.
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Drive process improvements to enhance efficiency and delivery.n
Build accountability across teams and ensure solid execution discipline.n
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nTeam Leadership
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Manage and mentor large account management teams.n
Oversee task allocation, workload balancing, and resource planning for teams.n
Coach team members on client servicing, communication, and project ownership.n
Foster a culture of ownership, accountability, and collaboration.n
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nFinancial & Commercial Management
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Manage monthly account retainers and projects.n
Ensure account profitability through effective budget planning and resource utilization.n
Prepare estimates, project budgets, and commercial proposals.n
Monitor revenue realization, billing, forecasting, and financial performance.n
Identify prospects for business growth and revenue expansion.n
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nVendor & Production Management
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Negotiate commercial terms with production partners and vendors.n
Manage vendor relationships while ensuring quality and cost efficiency.n
Allocate budgets effectively across projects and campaigns.n
Maintain robust commercial controls