Key Responsibilities Manage the daily operations of the outlet and ensure smooth service. Supervise, train, and manage outlet staff, including attendance, grooming, discipline, and performance. Ensure food quality, taste, portion control, and presentation are maintained as per Bistro 57 standards.
Maintain high standards of cleanliness, hygiene, food safety, and outlet presentation . Monitor daily sales, expenses, wastage, and inventory. Manage stock levels, ordering, receiving, and storage of raw materials and packaging.
Ensure proper billing, cash handling, and reconciliation of daily sales. Handle customer feedback and complaints professionally and ensure timely resolution. Achieve assigned sales and operational targets .
Ensure compliance with company SOPs and operational guidelines. Coordinate with the management/HO team regarding operational requirements and issues. Monitor equipment and report maintenance or repair requirements.
Ensure proper opening and closing procedures are followed. Maintain required outlet records, checklists, and reports. Support promotional activities and ensure campaigns/offers are properly implemented at the outlet.