Key Skills Required

- Strong verbal and written communication skills.

- Ability to explain software functionality and workflows clearly and simply to clients.

- Ability to communicate professionally with hospital staff, doctors, administrators, and management.

- Good problem-solving and troubleshooting skills.

- Ability to understand client issues and provide appropriate product support.

- Ability and willingness to learn multiple software products and healthcare workflows.

- Basic understanding of software testing, issue reporting, and validation.

- Robust coordination, ownership, and follow-up skills.

Preferred Experience

- 1–2 years of experience in Product Support, Application Support, Implementation, Customer Support, or a similar client-facing software role.





- Comfortable working with Excel or Google Sheets for data mapping and master preparation.

- Ability to manage multiple client queries and priorities.

- Experience in HMS/HIMS, Healthcare IT, Hospital Software, ERP, SaaS, or related products is preferred.

- Understanding of hospital workflows such as Registration, OPD, IPD, Billing, Pharmacy, Inventory, Laboratory, Radiology, and Claims is an advantage.

- Experience with healthcare claims or insurance-related platforms would be an added advantage.

Share your resume at [email protected]

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits

- Health insurance

- Provident Fund

Work Location: In person

📌 Product Support Executive – Healthcare IT (Hinjawadi)
🏢 Vigorous AI
📍 Hinjawadi