We are hiring Customer Support Executives for our voice process. This is an excellent opportunity for freshers looking to start their career in BPO and customer service.
Roles & Responsibilities
- Handle inbound customer calls and provide professional assistance.
- Understand customer queries and provide accurate information or solutions.
- Resolve customer issues while maintaining a positive customer experience.
- Follow defined processes, guidelines, and quality standards.
- Maintain accurate customer and call-related information.
- Escalate complex issues to the appropriate team when required.
- Meet assigned performance and customer service targets.
- Maintain qualified communication with customers at all times.
Requirements
- Freshers are welcome to apply.
- Minimum 6months experience in international voice preferred.
- Good verbal communication skills in English
- Basic computer and internet knowledge.
- Good listening and problem-solving skills.
- Willingness to work in a voice-based customer support environment.
- Ability to work in rotational shifts, if required.
- Candidates should be customer-focused, confident, and willing to learn.
Perks and Benefits Salary upto 3 LPA -3.5 LPA
18k-25k In hand
Lucrative Incentives
2500-3500 Monthly Variable
5 Days working
24*7 Shifts / Night shifts
Both side cabs
Job Location : Gurugram/Noida To get your interview scheduled contact below Call/ WhatsApp :