Job Description
Positions: 10
nExperience: 5–8 Years
nLocation: Goregaon, Mumbai
nCTC: Up to ₹10 LPA
nWork Mode: WFO
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nRole Overview
nWe are looking for a VIP Support Engineer to provide high-touch, white-glove IT support to senior executives and VIP users. The role requires robust technical troubleshooting skills combined with excellent communication, customer handling, and the ability to resolve high-priority issues with minimal downtime.
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nKey Responsibilities
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Provide white-glove IT support to senior executives and VIP users.n
Troubleshoot hardware, software, Microsoft 365, Outlook, and network issues.n
Support laptops, desktops, mobile devices, and peripherals.n
Provide support for Microsoft Teams and video conferencing .n




Manage and support executive meeting rooms.n
Handle high-priority escalations and ensure timely resolution.n
Minimize downtime for critical/VIP users.n
Coordinate with relevant infrastructure and application teams for complex issues.n
Maintain qualified communication and provide regular updates to VIP users.n

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nRequired Skills
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Windows OSn
Active Directoryn
Microsoft 365n
Outlookn
Microsoft Teamsn
Video Conferencingn
Hardware & Desktop Troubleshootingn
Basic Network Troubleshootingn
Excellent Communicationn
VIP/Executive Customer Handlingn

📌 Vip Support Engineer Mumbai (India)
🏢 Asian Hires
📍 India