We are looking for an experienced and confident Outbound Calling Executive to join our Customer Support / Operations team.The primary responsibility will be to make outbound calls to customers for order confirmation, complete address verification, customer availability confirmation, and return request management.The ideal candidate should have excellent English communication skills, a professional telephone manner, and prior experience in outbound calling, telecalling, customer support, order confirmation, or a similar customer-facing role.
Professional Skills
- Minimum 2 years of experience in outbound calling, telecalling, customer support, order confirmation, or a similar role.
- Valuable English-speaking and communication skills are mandatory.
- Confident and comfortable communicating with customers over the phone.
- Solid listening and customer-handling skills.
- Ability to clearly communicate and accurately verify customer information.