Job Description
JOB DESCRIPTIONSocial Media Strategy & Account ManagernLocation: Delhi NCR | Gurgaon | Noida
nExperience: 3–6 years
nEmployment Type: Full-time
nFunction: Social Media Strategy | Client Servicing | Account Management | Creative Coordination
About the RolenWe are looking for a Social Media Strategy & Account Manager who can combine strategic thinking, social media knowledge, client management and robust execution skills .
nThis person will be responsible for taking an account from understanding the client's business and developing the strategy to coordinating the creative team and ensuring final delivery.
nThis is not a coordination-only or forwarding role .
nThe person should be able to understand what the client needs, develop a strategic direction, create a strategy deck, present it to the client, brief the creative team, manage timelines, take feedback and ensure the work gets delivered.




The Core WorkflownClient Understanding → Strategy → Strategy Deck → Client Presentation → Brief → Creative Team → Follow-up → Quality Check → Client Feedback → Revision → Approval → Delivery
nYou will own this entire cycle.
KEY RESPONSIBILITIES1. Client Servicing & Account Managementn
n
Act as the primary point of contact for assigned clients.n
Understand the client's business, objectives, audience, challenges and expectations.n
Build solid and qualified client relationships.n
Conduct client calls and meetings independently.n
Take clear and comprehensive briefs.n
Convert client requirements into actionable internal briefs.n
Keep clients updated on project progress and timelines.n
Manage expectations around scope, timelines and revisions.n
Handle client feedback professionally and constructively.n
Identify potential issues before they become client escalations.n
Take ownership of the account from brief to final delivery.n
Social Media Strategyn
n
Develop social media strategies aligned with the client's b

📌 Social Media Account Manager New Delhi
🏢 AVW Storytellers
📍 New Delhi