04 Oct
|
SPMR Advisorse
|
Pune
04 Oct
SPMR Advisorse
Pune
Hi,
Pls see the job des for Oracle HCM Fusion Functional L1 Analysts with a MNC in Pune and send us your updated CV
Job Responsibilities : Provide first-level functional support for Oracle Fusion HCM, covering Core HR, Absence Management, Goals, Performance, Recruiting, Time & Labor, and Talent Management. Resolve standard user, process, access, and transaction issues; support testing and system changes; monitor integrations; and coordinate escalations to ensure reliable HCM system operations and effective user support.
Resolve standard Oracle Fusion HCM functional issues within approved procedures; perform assigned functional testing and data validation; support approved HCM system activities; maintain support documentation; recommend system and process improvements; and escalate complex functional, configuration, technical, security, or integration issues to L2/L3 resources.
- · Provide L1 functional support across Core HR, Absence, Goals, Performance, Recruiting, Time & Labor, and Talent modules.
- · Receive, categorize, prioritize, and monitor incidents and service requests through the approved ITSM process.
- · Analyze issues relating to users, HR processes, master data, transactions, roles, approvals, integrations, or application functionality.
- · Resolve standard issues using approved procedures, configurations, and available knowledge resources.
- Escalate complex functional or technical issues to L2/L3 teams with complete troubleshooting information.
- · Guide users through standard Oracle HCM processes, transactions, navigation, approvals,
and BPM Worklists.
- · Support HR users with standard employee, absence, recruitment, performance, goal, time, and talent transactions.
- · Explain system behavior and approved HR business procedures.
- · Identify recurring user issues and recommend appropriate guidance or training.
- Prepare and maintain FAQs, quick-reference guides, and functional knowledge articles.
- · Execute predefined functional test cases for Oracle Fusion quarterly updates and approved changes.
- · Perform regression testing across affected HCM modules and processes.
- · Document test results, defects, and required corrective actions.
- · Support UAT activities and validate fixes delivered by L2/L3 teams.
- Perform post-release verification and production validation.
- · Support users with standard Oracle HCM and OTBI reports.
- · Perform first-level validation of HR master data and transaction information when investigating issues.
- · Identify data-quality, transaction, approval, or reporting issues affecting HR processes.
- · Support data validation associated with approved system changes, uploads, or corrections.
- Escalate complex data, reporting, configuration, or reconciliation issues to appropriate functional or technical teams.
Qualifications BE & MBA with 1-3 years of relevant experience in Oracle Fusion HCM, HR systems, ERP functional support, or enterprise applications. Pay: ₹700,000.00 - ₹1,500,000.00 per year
Perks
- Commuter assistance
- Provident Fund
Work Location: In person
📌 Oracle HCM Fusion Functional-Analysts (Pune)
🏢 SPMR Advisorse
📍 Pune