Job Title: Operations Manager Travel & Tourism

Location: Remote

Position: Independent Contractor role

Timing: ASAP

Applicants; Only candidates with relevant professional experience will be considered.

About the Role:

Journeys 360 Travel, a boutique luxury travel agency and Virtuoso member, is seeking an experienced Operations Manager to oversee day-to-day travel operations and deliver exceptional client experience. This role requires a strong understanding of global destinations, travel logistics, and customer experience management.

Key Responsibilities:

- Manage and coordinate client bookings across tours, cruises, and customized itineraries.
- Handle inbound and outbound client calls and inquiries with professionalism and destination knowledge.
- Support in designing and refining detailed travel itineraries, ensuring smooth transitions between flights, transfers, accommodations, and activities.
- Maintain accurate records and communications within the CRM system.
- Collaborate with travel partners and suppliers to confirm arrangements and resolve any operational issues.
- Support sales and marketing with data reports, presentations,



and proposals using Excel and PowerPoint.
- Stay informed about global destinations, cultural highlights, and emerging travel trends to provide expert guidance to clients.
- Manage social media /newsletter, and email content creation and postings along with any other adhoc projects assigned by the team.
- Manage Web content
- Any other duties and tasks assigned

Qualifications & Skills:

- Bachelors degree in Hospitality, Tourism Management, or a related field.
- Minimum 2 years of experience in travel operations, hospitality, or tour management.
- Strong working knowledge of flights, transportation logistics, and international geography.
- Proficiency in Microsoft Excel, PowerPoint, and CRM systems.
- Knowledge of Sabre and Google ads/analytics is a plus
- Excellent written and spoken English with a professional and engaging communication style.
- Ability to multitask, prioritize, and maintain attention to detail in a quick-paced environment.
- Passion for travel and commitment to delivering outstanding client experiences.

📌 Operations Manager Travel & Tourism (Hyderabad)
🏢 Journeys 360 Travel
📍 Hyderabad