Job Summary

We are looking for a result-oriented Online Sales Executive – Fitness to manage online leads and convert enquiries into memberships, fitness programs, personal training packages, and other fitness-related services. The candidate will communicate with prospective customers through calls, WhatsApp, email, social media, and other digital channels while maintaining strong customer relationships and achieving sales targets.

Key Responsibilities

- Handle online enquiries and leads received through websites, social media, WhatsApp, and other digital platforms.
- Contact prospective customers and understand their fitness requirements and preferences.
- Explain gym memberships, personal training, fitness programs, packages, offers, and services.
- Follow up regularly with leads and convert enquiries into sales.
- Maintain accurate records of leads, customer interactions, follow-ups, and conversions.
- Achieve daily, weekly, and monthly sales targets.
- Respond promptly and professionally to customer queries through calls, chats, WhatsApp, and email.
- Build strong relationships with prospective and existing customers.
- Coordinate with fitness trainers and operations teams regarding customer requirements.
- Schedule gym visits, consultations, fitness assessments, and trial sessions.
- Follow up with customers after trials and consultations to support conversion.
- Handle customer objections and provide appropriate information to facilitate sales.
- Promote ongoing offers, membership plans, personal training packages, and fitness services.
- Maintain and update CRM or lead-management systems.
- Prepare daily and weekly sales reports.
- Track lead sources and conversion performance.
- Re-engage inactive, old,



and potential leads through regular follow-ups.
- Support digital marketing campaigns by responding to campaign-generated enquiries.
- Ensure a positive customer experience throughout the sales process.
- Coordinate with the customer support team to resolve sales-related issues.

Requirements
- Bachelor's degree in Sales, Marketing, Business Administration, or a related field preferred.
- 1–3 years of experience in online sales, tele-sales, inside sales, or customer acquisition.
- Experience in the fitness, gym, wellness, health, or lifestyle industry is preferred.
- Excellent verbal and written communication skills.
- Strong persuasion, negotiation, and objection-handling abilities.
- Comfortable using WhatsApp, email, social media, CRM, and online communication platforms.
- Target-oriented and self-motivated approach.
- Strong follow-up and lead-conversion skills.
- Good knowledge of MS Office and Excel.
- Ability to work in a fast-paced, target-driven workplace.
- Customer-focused attitude and professional communication.

Key Skills
- Online Sales
- Inside Sales
- Fitness Sales
- Lead Generation
- Lead Conversion
- Tele-Sales
- Customer Relationship Management
- CRM
- WhatsApp Sales
- Digital Sales
- Follow-up
- Sales Closing
- Negotiation
- Objection Handling
- Customer Service
- Membership Sales
- Personal Training Sales
- Communication Skills
- MS Excel
- Target Achievement
- Team Coordination
- Relationship Building

Preferred Background Candidates with experience in gyms, fitness centers, wellness companies, health clubs, personal training businesses, fitness apps, sports organizations, or health and wellness brands will be preferred.

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits

- Provident Fund

Work Location: In person

📌 Online Sales : Fitness (Nashik)
🏢 QTONET PRIVATE
📍 Nashik