How Youll Succeed (responsibilities):

Provide leadership and ongoing employee development to staff within operating unit:
Manage and administer Performance Management & Measurement Process (e.g. develop and communicate productivity targets/results, conduct interim and annual reviews) to ensure Individual Development Plans are in place and developmental prospects are identified for all direct reports
Monitor, evaluate and manage day-to-day employee performance to identify gaps and develop action plans to achieve optimum performance results (e.g. Performance Improvement Plan, Terminations)
Lead, motivate, mentor and guide staff providing regular coaching and feedback to ensure employees can perform at or developing to the necessary standards; provide industry specific expertise to resolve complex issues and develop problem-solving capability within all team members
Maintain focus on employee satisfaction levels and take corrective action to ensure all human resources decisions are adhered to and all issues are addressed




Identify training needs for staff and ensure employees are trained, cross-trained and knowledgeable about products, services, policies, processes and procedures to maintain proficiency on the job
Anticipate staffing needs for the department; manage staffing activities with Resourcing to interview, make hiring decisions, complete documentation and ensure orientation of recent employees
Promote CIBCs Achievers Rewards and Recognition Program communicating program structure and criteria and recognizing high performing employees who exceed expectations
Initiate team-building activities with direct reports (e.g. huddles, team meetings) to actively engage staff, encourage team spirit and create a positive employee experience to build team capability
Manage day-to-day operation / production activities including resource allocation, budgeting, change integration, system operation and process improvement in the delivery of services:
Plan a

📌 Sr Supervisor Operations Management Hyderabad
🏢 CIBC India
📍 Hyderabad