Power Apps & Power Automate Support Engineer

Company: Gigmo Solutions Private Limited (Gigmos)
Employment Type: Full-Time
Work Mode: Work From Office (WFO)
Location: Gurgaon, Haryana
Experience: 4+ years of relevant Power Platform experience

About Gigmos

Gigmos is a global technical support and managed services company built on a dual workforce model — a core team of permanent employees supported by a distributed pool of experienced technical professionals.

Our workforce operates across 9+ countries, supporting clients in 6+ global languages. Gigmos has been a delivery partner to Microsoft for over six years.

We support enterprise customers by providing technical expertise across Microsoft technologies and other business-critical platforms.

Why This Role Exists

We are looking for an experienced Power Apps & Power Automate Support Engineer with 4+ years of hands-on experience to provide technical support for Microsoft Power Platform solutions used by enterprise customers.

The role involves investigating complex customer-reported issues, reproducing problems,



identifying root causes, providing appropriate resolutions, and documenting cases accurately.

This is a hands-on technical support role requiring robust practical experience with Power Apps, Power Automate, Dataverse, connectors, integrations, and Power Platform environments.

Key Responsibilities

Power Apps Support
Troubleshoot Canvas and Model-Driven Apps, including formula/expression errors, delegation warnings, control behaviour, performance, and load-time issues.
Resolve data source and connector issues such as authentication, refresh failures, connector limitations, and throttling.
Troubleshoot Dataverse, including tables, columns, relationships, security roles, permissions, and business rules.
Support workplace and ALM issues, including solution imports, managed/unmanaged solutions, workplace variables, and deployment failures.
Handle licensing and entitlement-related queries, inclu

📌 Support Engineer Gurugram
🏢 Gigmo Solutions
📍 Gurugram