Group Company: AU Small Finance Bank Limited

Designation: Customer Service Officer & Valuer

Office Location:

Position description: #Position description#

Primary Responsibilities: #Primary Responsibilities#

Additional Responsibilities: #Additional Responsibilities#

Reporting Team

• Reporting Designation: #Reporting Designation#
• Reporting Department: #Reporting Department#

Educational Qualifications Preferred
Education and Experience#

• Category: #Category#
• Field specialization: #Field specialization#
• Degree: #Degree#
• Academic score: #Academic score#
• Institution tier: #Institution tier#

Required Certification/s: #Required Certification/s#

Required Training/s: #Required Training/s#

Required Work Experience

• Industry: #Industry#
• Role: #Role#
• Years of experience: #Years of experience#





Job Brief:- Join AU Small Finance Bank Limited's Operations and Services team as a key contributor responsible for delivering exceptional customer service while accurately assessing and valuing assets to support lending decisions. This role demands a blend of solid interpersonal skills and technical expertise in asset valuation within the financial services sector. The successful candidate will act as a liaison between customers and the bank, ensuring seamless service delivery, while also conducting thorough evaluations of collateral to mitigate risk and uphold the bank's credit standards. This position requires a detail-oriented professional capable of managing multiple tasks efficiently in a energetic banking workplace.

Responsibilities:-

• Serve as the primary point of contact for customers, addressing inquiries, resolving issues, and providing timely and accurate information about banking products and services.
• Conduct comprehensive valuations of various asset types including real estate, vehicles, and machinery to support loan underwriting and risk assessment processes.
• Collaborate with credit and risk teams to ensure

📌 Customer Service Officer Roorkee
🏢 AU Small Finance Bank
📍 Roorkee