Group Company: AU Small Finance Bank Limited

Designation: Customer Service Officer & Valuer

Office Location:

Position description: #Position description#

Primary Responsibilities: #Primary Responsibilities#

Additional Responsibilities: #Additional Responsibilities#

Reporting Team

• Reporting Designation: #Reporting Designation#
• Reporting Department: #Reporting Department#

Educational Qualifications Preferred
Education and Experience#

• Category: #Category#
• Field specialization: #Field specialization#
• Degree: #Degree#
• Academic score: #Academic score#
• Institution tier: #Institution tier#

Required Certification/s: #Required Certification/s#

Required Training/s: #Required Training/s#

Required Work Experience

• Industry: #Industry#
• Role: #Role#
• Years of experience: #Years of experience#

Job Brief:- As a Customer Service Officer & Valuer at AU Small Finance Bank Limited,



you will play a pivotal role in delivering exceptional customer service while accurately assessing the value of various financial products and services. This position requires a blend of solid interpersonal skills and analytical abilities to ensure customer satisfaction and compliance with industry standards. You will be responsible for engaging with clients, understanding their needs, and providing tailored solutions that align with the bank's offerings. Your expertise will contribute to the overall success of the Operations and Services department, ensuring that our clients receive the highest level of service in the financial services industry.

Responsibilities:-

• Engage with customers to understand their financial needs and provide appropriate solutions.
• Conduct thorough valuations of financial products and services, ensuring accuracy and compliance with regulatory standards.
• Resolve customer inquiries and complaints in a timely and skilled manner, maintaining a high level of customer satisfaction.
• Collaborate with cross-functi

📌 Customer Service Officer Todaraisingh
🏢 AU Small Finance Bank
📍 Todaraisingh