Role Overview
The SubOps BAU Engineer is responsible for the day-to-day operational support, maintenance, and continuous improvement of the Subscription Platform (SOPS). This includes monitoring, incident resolution, batch job management, minor enhancements, and coordination across integrated systems to ensure uninterrupted subscription lifecycle operations for digital and print products.
Key Responsibilities
Production Support & Monitoring
Perform daily health checks across SOPS platform components
Monitor batch alerts (e.g., Google Cloud payload errors, failed