Vinsfertility, a leading IVF and fertility clinic, is hiring an International Patient Counsellor for our Janakpuri, New Delhi centre.

About the role

You will be the first point of contact for our international and domestic patients, guiding couples through their IVF and fertility treatment journey with empathy, clarity and professionalism.

Key responsibilities

- Counsel international and domestic patients on IVF, IUI, ICSI and other fertility treatments, costs and timelines
- Handle enquiries from overseas patients by phone, WhatsApp, email and video call
- Coordinate travel, stay, appointments and treatment schedules for international patients
- Follow up with patients before, during and after treatment
- Work closely with doctors, embryologists and the front-desk team
- Maintain patient records and conversion reports





What we are looking for

- Excellent spoken and written English (other languages are a plus)
- Experience handling international clients/patients, ideally in IVF, fertility, medical tourism or healthcare
- 1–3 years of relevant experience preferred
- Graduate (life sciences, healthcare or related field preferred)
- Warm, confident, well-spoken and well-presented
- Able to commute to Janakpuri, New Delhi

Why join us

- Market-competitive salary (based on experience)
- Work with a respected fertility team
- Growth opportunities in a fast-growing clinic To apply, click Apply or email your CV to [email protected].

📌 International Patient Counsellor – IVF (New Delhi)
🏢 Vinsfertility Private
📍 New Delhi