INTERNATIONAL CUSTOMER SERVICE | VOICE PROCESS

Job Role: International Voice Process

Experience: Freshers & Experienced

Hiring: Immediate

Locations: Viman Nagar | Magarpatta | Yerwada | Hinjewadi, Pune

CTC: 3 LPA 5 LPA

Job Responsibilities

- Manage inbound and outbound calls from international customers.
- Understand and resolve customer concerns effectively.
- Provide correct and complete information to customers.
- Maintain professional communication and service standards.
- Escalate unresolved or complex issues when necessary.
- Work according to rotational/night shift requirements.

Candidate Requirements

- Strong English communication skills, both verbal and written.
- Ability to communicate confidently with international customers.
- Comfortable working in an international BPO workplace.
- Willing to work in rotational/night shifts.
- Strong interpersonal and problem-solving abilities.
- Immediate joiners are preferred.
- Freshers can apply.

For Priority Response, Contact/WhatsApp HR: Bhoomika (phone hidden)

📌 International Customer Service | VOICE Process (Pimpri-Chinchwad)
🏢 Moon consultants
📍 Pimpri-Chinchwad