Hiring: Customer Support Executive – Banking Process Company: Suryoday Bank Location: Belapur, Navi Mumbai Payroll: Direct Bank Payroll Salary: ₹3 LPA – ₹4 LPA (depending on experience & communication skills) Shift: Rotational Shifts Week Off: Rotational Week Off Education: Graduate Experience: Fresher and Experienced both can apply Key Responsibilities:

- Handle inbound customer calls and provide professional support for banking-related queries.
- Assist customers with account, transaction, banking products, and service-related queries.
- Resolve customer issues efficiently while maintaining high service quality.
- Follow standard BPO/customer service processes, call handling procedures, and escalation protocols.




- Maintain accurate call records and update customer information in the system.
- Ensure proper communication, active listening, and customer satisfaction.
- Escalate complex or unresolved issues to the appropriate department.

Eligibility

- Graduate candidates with good English communication and fluency.
- Freshers and experienced candidates may apply, subject to process requirements.
- Candidates fluent in Tamil, Telugu, Kannada, Gujarati, Malayalam, or Odia can also apply.
- Robust customer-handling and communication skills are preferred.

📌 International BPO Executive (Navi Mumbai)
🏢 CalibeHR Business Support Services Private
📍 Navi Mumbai