Job Title: Client Relationship Executive – Motor Insurance Operations
Job Type: Full time, Permanent
Shift: Day Shift (Monday to Saturday)
Key Responsibilities:
- Manage incoming renewal inquiries and assist vehicle policyholders with documentation.
- Maintain accurate records and status updates inside the CRM system.
- Coordinate with clients to explain policy terms, renewal benefits, and premium quotes.
- Follow up on pending renewals and resolve basic customer queries over phone and email.
- Coordinate with the underwriting and operations team for timely policy issuance.
Requirements:
- High School Diploma / Graduate in any discipline.
- 6+ months of experience in customer service, CRM support, or insurance operations (preferred).
- Professional communication skills in Hindi and basic English.
- Working knowledge of computer systems and MS Office/Excel.
Compensation & Benefits:
- Fixed Monthly Salary: [Insert Amount, e.g., ₹31,000 – ₹42,000]
- Provident Fund / ESIC benefits as per company policy
- Paid training and structured onboarding
Quick Check Before Submitting:
- Application Method: Choose "Indeed direct apply" rather than directing candidates to an external website or WhatsApp.
(phone hidden) Pay: ₹31,454.18 - ₹41,702.59 per month