Customer Service Associate - UK Banking Process

Location: Bengaluru

Experience: 0 Months - 5 Years

Salary: 4.5lpa - 6Lpa

Shift: Fixed UK Shift

Work Schedule: 5 Days Working | Fixed Weekends Offs

:Mphasis is hiring enthusiastic and customer-focused professionals for its International Voice Process. Candidates with excellent communication skills and experience in customer service are encouraged to apply.

Key Responsibilities:

- Handle customer interactions through voice support.
- Resolve customer queries and concerns effectively.
- Deliver exceptional customer service and maintain service quality standards.
- Accurately document customer interactions and update records.
- Follow company policies, procedures, and compliance requirements.
- Achieve individual and team performance targets.

Eligibility:





- Any Graduate / Undergraduate.
- 0 Months to 6 Years of experience in International Voice Process, Customer Support.
- Excellent verbal communication skills in English.
- Robust problem-solving and customer-handling skills.
- Willingness to work in rotational shifts.

Preferred Skills: Excellent Communication Skills Customer Service Orientation Active Listening Skills Problem-Solving Ability Basic Computer Knowledge Team Collaboration Interested candidates can share their updated resume for immediate consideration.

Contact Person:

Chethana: (phone hidden)

[email protected]

📌 Hiring For Banking Ananlyst/Fixed UK shifts/Fixed Sat and Sun Offs! (Bengaluru)
🏢 Rivera Manpower Services
📍 Bengaluru