Job Description
Job Description: Customer Specialist
nCompany Overview
nNetRTech Solutions LLP is a dynamic organization specializing in placements, technology consulting, project execution, product development, sales, and training. With strong expertise across multiple domains, we are committed to delivering creative solutions and exceptional value to our clients.
nRole Summary
nWe are seeking a motivated and customer-oriented Customer Contact Representative to join our team in Ahmedabad. This is a full time, in office position focused on providing high-quality customer support and ensuring an excellent customer experience.
nKey Responsibilities
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Handle customer inquiries and concerns in a professional, courteous, and empathetic mannern
Resolve customer issues efficiently to ensure high levels of customer satisfactionn
Build and maintain robust, positive relationships with customersn
Support the team in improving customer service processes and service qualityn




Manage multiple tasks simultaneously while maintaining accuracy and attention to detail.n

nRequired Qualifications
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Excellent communication and interpersonal skillsn
Strong problem-solving and multitasking abilitiesn
Patient, positive, and detail-oriented attituden
Prior customer service experience is an added advantagen
Fluency in multiple languages is a plusn
Minimum qualification: High school diploma or equivalentn

nSalary & Benefits
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CTC: ₹25,000 – ₹38,000 per monthn
Night Shift Allowance: Additional compensation for hours worked beyond 40 hours per weekn

nPerks & Facilities
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Complimentary meals during shiftsn
Cab facility available between 9:00 PM and 6:00 AMn
Temporary accommodation provided for 5 days for relocated candidatesn
Travel tickets provided from your location to Ahmedabadn

nJob Type
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Full-timen

nContact:
nHR Team – Simran
n8618208176

📌 Customer Service Specialist Pragpura
🏢 NETRTECH SOLUTIONS
📍 Pragpura