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The Shift Executive is responsible for the protected, hygienic, compliant, uninterrupted and customer-focused operation of the cafeteria during the assigned shift.
The role requires active floor supervision, team coordination, food safety and hygiene monitoring, service delivery, documentation, issue escalation, employee engagement and effective shift handover.
The Shift Executive is expected to take ownership of the complete shift operation, identify and address deviations proactively,
and ensure that all operational and compliance requirements are completed before shift closure.
Key Responsibilities
A. Shift & Operational Management
• Report at least 15 minutes before the scheduled shift to prepare for the day's operations.
• Review the previous shift handover, pending issues, manpower position, menu, stock and operational requirements.
• Conduct a pre-shift briefing with the team and allocate responsibilities.
• Ensure the cafeteria is fully prepared before commencement of service.
• Personally supervise all critical service periods and remain visible on the cafeteria floor.
• Ensure uninterrupted food service and immediately address shortages, delays, equipment failures or manpower gaps.
• Monitor service standards, portion control, food availability and counter discipline.
• Ensure the cafeteria is properly closed and all pending activities are completed before leaving the shift.
B. Floor Supervision & Custome
📌 Food And Beverages Executive Bengaluru
🏢 JLL
📍 Bengaluru