Job Purpose To lead and drive residential sales operations across a specific zone by managing sales teams, achieving revenue targets, improving conversion rates, and ensuring customer satisfaction.

The Zonal

Head is responsible for strategic planning, performance management, cross-functional coordination, and ensuring successful execution of all residential sales initiatives within the zone.

Key Responsibilities

1. Sales Strategy &
- Revenue Achievement

- Develop and implement sales strategies for the assigned zone to achieve monthly and annual revenue targets.

- Monitor performance of all regional and project sales teams under the zone.

- Drive sales productivity through structured planning and performance tracking.

1. Team Leadership &
- Management

- Lead Residential Sales Regional Heads, Team Leads, and FLS teams across multiple projects.

- Conduct weekly performance reviews and guide teams on improving conversions and follow up effectiveness.

- Provide coaching, training, and mentoring for consistent team development.

1. Customer Relationship Management

- Ensure superior customer experience throughout the sales cycle.

- Resolve escalated customer issues and complex sales cases.

- Develop and maintain strong relationships with premium, corporate,



and HNI customers.

1. Project &
- Inventory Management

- Work with project teams for inventory planning, pricing, stock management, and current launches.

- Analyze demand trends and align sales activities with customer preferences and market expectations.

- Ensure proper allocation of inventory to teams based on performance and market need.

1. Cross-Functional Collaboration

- Coordinate with Marketing, CRM, Projects, Legal, and Finance to ensure seamless sales operations.

- Work closely with branding and marketing to design region-specific campaigns.

- Provide inputs for digital campaigns and lead generation strategies.

1. Reporting &
- Analytics

- Review daily/weekly/monthly MIS reports for zone performance.

- Provide leadership with insights on sales trends, market conditions, and competitor activities.

- Track key KPIs such as site visit ratios, lead-to-booking conversion, and follow-up effectiveness.

1. Process Compliance &
- Governance

- Ensure adherence to sales processes, documentation standards, and compliance guidelines.

- Oversee booking documentation, agreements, collections, and customer onboarding flows.

📌 General Manager Sales/ AVP Sales (Navi Mumbai)
🏢 G Square Housing
📍 Navi Mumbai