JOB DESCRIPTION Front Desk Receptionist
Position: Front Desk Receptionist
Department: Front Office / Patient Services
Reporting To: Front Office In-Charge / Hospital Administrator
The Front Desk Receptionist will be responsible for creating a positive first impression of the hospital and ensuring smooth, productive, and patient-friendly front-desk operations.
Responsibilities
Welcome and professionally assist patients and attendants at the reception.
Handle patient registration, appointments, enquiries, and billing coordination.
Manage incoming and outgoing calls and provide accurate information.
Coordinate patient flow between reception, OPD, diagnostic and other departments.
Maintain patient records, registration details, and daily front-desk documentation.
Guide patients regarding doctors, consultation timings, investigations, and hospital services.
Coordinate with doctors, optometrists, counsellors, and other departments for smooth patient movement.
Handle cash/card/online
📌 Receptionist Haldwani
🏢 Drishti Center for Advanced eye care
📍 Haldwani
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