Company Description Radisson Hotel Group is a global hospitality company with over 1,600 hotels in operation and under development across more than 100 countries in EMEA and APAC. The Group is rapidly expanding its portfolio under the Radisson Hotels commercial umbrella, which includes well-known brands such as Radisson Blu, Radisson, Radisson RED, Park Inn by Radisson, and others.

Guided by the brand promise “Every Moment Matters” and a “Yes I Can!” service ethos, Radisson focuses on delivering memorable guest experiences.

Through Radisson

Rewards and Radisson Meetings, the Group offers streamlined loyalty benefits and tailored, 100% carbon-neutral event solutions.

Radisson Hotel

Group is committed to caring for people, communities, and the planet, with a goal to achieve Net Zero by 2050 and to make sustainable travel choices easier for guests.

Role Description The Front Office On-The-Job Trainee role is an on-site internship based in Gurugram. The trainee supports front desk operations, including welcoming guests, managing check-in and check-out procedures, and handling room assignments.

Daily responsibilities may include answering guest inquiries, coordinating with housekeeping and other departments, and maintaining accurate records in hotel systems. The role involves learning and applying Radisson’s service standards, resolving basic guest issues, and helping ensure a smooth,



professional lobby and reception setting. The trainee will work closely with experienced front office team members to build practical hospitality skills and gain exposure to hotel operations.

Qualifications

- Strong customer service orientation and interpersonal skills, with the ability to communicate clearly and professionally with guests and colleagues.
- Basic administrative and organizational skills, including handling check-in/check-out procedures, documentation, and use of reservation or property management systems (training will be provided).
- Ability to work in a fast-paced, guest-facing environment, demonstrating attention to detail, reliability, and a positive, solutions-focused attitude.
- Willingness to learn hotel front office operations, including coordination with housekeeping, maintenance, and other departments to support smooth guest experiences.
- Proficiency in English; additional local or international language skills are an advantage.
- Professional appearance and conduct, with a commitment to Radisson’s “Every Moment Matters” and “Yes I Can!” service ethos.
- Interest in hospitality or hotel management; enrollment in or completion of a hospitality, tourism, or business-related program is preferred but not mandatory.
- Flexibility to work shifts, weekends, and holidays as required by hotel operations.

📌 Front Office On-The-Job Trainee (Gurugram)
🏢 Radisson Hotel Group
📍 Gurugram