- Establish and enforce SOPs, statutory compliances, licenses, and food safety standards (FSSAI, hygiene, sanitation, workplace safety).
- Ensure high standards of hygiene, cleanliness, grooming, security, and overall food court maintenance.
- Implement checklists, audits, medical/food/water tests, PPM schedules, and compliance trackers (including CAPA).
- Manage staff hiring, training, mentoring, grooming, and manpower scheduling.
- Oversee inventory, equipment, cashiering, accounting systems, and sales reporting.
- Drive customer service excellence, tenant relationships, complaint resolution, and feedback implementation.
- Plan and execute food festivals, marketing initiatives, and sustainability/energy-saving measures.
- Support Property Manager, management initiatives, ISO/5S/IGBC/BEE/BSC certifications, and submit daily, weekly, monthly, and QBR reports
📌 Food Court Manager (Chennai)
🏢 Cbre
📍 Chennai