04 Oct
|
JobTrade
|
Ahmedabad
04 Oct
JobTrade
Ahmedabad
Responsibilities
Delphin Energy Pvt. Ltd., a leading provider of solar water pumps and solar street lighting solutions, is hiring an Online Service Engineer to provide remote/VC-based technical support. The role focuses on guiding customers online for installation, troubleshooting, and technical issues, while ensuring smooth operations of our solar systems. Key Responsibilities:
- Provide remote technical support via video calls, phone, and online platforms.
- Guide customers in installation, configuration, and troubleshooting of solar pumps and street lights.
- Diagnose issues related to PCB, VFD (Variable Frequency Drive), and Pump systems.
- Maintain service records and create technical reports.
- Coordinate with the on-field team when required.
- Provide online training and product demonstrations to customers. Ensure high customer satisfaction with quick resolution. Requirements:
- Diploma / BE / B.Tech in Electrical, Electronics, Mechanical, or related field.
- Hands-on knowledge of PCB, VFD, and Pump systems.
- Good understanding of solar systems and electrical circuits.
- Solid communication skills (English, Hindi; regional language is a plus).
- Familiar with video conferencing tools (video call).
- Experienced Candidates in Solar or Renewable Energy Preferred
📌 Electronic Service Engineer, Ahmedabad
🏢 JobTrade
📍 Ahmedabad