04 Oct
|
Aaryanam BPO
|
Gurugram
04 Oct
Aaryanam BPO
Gurugram
Domestic Customer Support
- Meal: One-Time Meal Provided
- Cab Facility: Both-Side Cab
- Working Days: 5 Days a Week
- Experience: Fresher
- Qualification: Minimum 12th Pass
- Location: Sector 18, Gurgaon
- Salary: ₹15,000 – ₹30,000 In-Hand + Incentives
- Communication: Excellent English Communication
Required Roles & Responsibilities
- Handle customer queries through calls, emails, and chat in a skilled manner.
- Understand customer concerns and provide accurate information and appropriate solutions.
- Resolve customer complaints efficiently while maintaining a positive customer experience.
- Identify customer requirements and assist them with suitable solutions.
- Maintain accurate records of customer interactions and follow-ups.
- Follow up with customers to ensure timely resolution of their concerns.
- Coordinate with internal teams to resolve complex customer issues.
- Maintain a courteous, professional,
and customer-focused approach during every interaction.
- Follow company policies, processes, and service quality standards.
- Ensure high levels of customer satisfaction and service excellence.
Pay: ₹15,000.00 - ₹30,000.00 per month
Benefits
- Commuter assistance
- Food provided
- Health insurance
- Life insurance
- Provident Fund
Application Question(s)
- How much do you rate your English communication skill out of 10?
- How many months of experience do you have in calling related roles?
- What's your last in-hand salary ?
- Are you ok with the sales role with higher incentives ?
Education
- Bachelor's (Preferred)
Language
- English (Preferred)
Location
- Gurgaon H.O, Gurugram, Haryana (Preferred)
Work Location: In person
📌 Domestic Customer Support (Gurugram)
🏢 Aaryanam BPO
📍 Gurugram