JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Director - Sales & Operations (Pan India) – Workplace Enhancement Service

Position Overview The Director of Sales & Operations will lead nationwide sales strategy and operational execution across India for Workplace Enhancement Service, driving revenue growth, operational excellence, and market expansion. This senior leadership role requires a strategic thinker with proven ability to scale operations, build high-performing teams, and deliver results in a complex, multi-region environment.

Key Responsibilities

Sales Leadership

Develop and execute comprehensive sales strategies to achieve ambitious revenue targets across all Indian markets

Lead business development initiatives to expand market presence and capture new opportunities

Build and maintain strategic relationships with key clients, partners, and stakeholders

Drive sales pipeline management, forecasting accuracy, and deal closure rates

Identify emerging market trends and competitive dynamics to inform strategic positioning

Operations Management

Oversee end-to-end operational processes ensuring efficiency, quality, and scalability

Establish operational standards, policies, and procedures across all regional offices

Implement performance metrics and KPIs to monitor operational health and drive continuous improvement

Optimize resource allocation and capacity planning to support business growth

Ensure compliance with regulatory requirements and company policies nationwide

Team Leadership

Build, mentor, and lead high-performing sales and operations teams across multiple locations





Set transparent performance expectations and provide regular coaching and development

Foster a culture of accountability, collaboration, and excellence

Develop succession planning and talent pipeline for critical roles

Strategic Planning

Collaborate with senior leadership to define long-term growth strategies

Develop annual business plans with clear objectives, milestones, and resource requirements

Drive cross-functional alignment between sales, operations, finance, and other departments

Lead strategic initiatives including market expansion, process transformation, and technology adoption

Financial Management

Own P&L; responsibility for sales and operations functions

Develop and manage budgets, ensuring optimal ROI on investments

Analyze financial performance and implement corrective actions as needed

Drive cost optimization while maintaining service quality standards

Required Qualifications

Experience

18 years of progressive experience in sales and operations leadership roles

Minimum 5 years managing pan-India or multi-region operations

Proven track record of achieving revenue targets and operational KPIs

Experience scaling operations in high-growth environments

Education

Bachelor's degree required; MBA or advanced degree preferred

Professional certifications in sales, operations, or relevant fields are advantageous

Skills & Competencies

Strategic thinking with strong business acumen

Excellent leadership and people management capabilities

Data-driven decision-making and analytical skills

Outstanding communication and stakeholder management abilities

Proficiency in CRM systems, ERP platforms, and business analytics tools

Strong negotiation and relationship-building skills

Ability to thrive in fast-paced, dynamic environments

Personal Attributes

Results-oriented with entrepreneurial mindset

Adaptable and resilient in face of challenges





Collaborative leadership style with ability to influence across levels

High integrity and ethical standards

Willingness to travel extensively across India (40-50%)

What We Offer

Competitive compensation package with performance-based incentives

Comprehensive benefits including health insurance and retirement plans

Opportunities for professional development and career advancement

Dynamic work environment with exposure to senior leadership

Chance to make significant impact on organizational growth

If this resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.

That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Director - Sales & Operations (Bengaluru)
🏢 JLL
📍 Bengaluru