Design Operations Head (Kolkata)

Design Operations Head (Kolkata)

04 Oct
|
Bonito Designs
|
Kolkata

04 Oct

Bonito Designs

Kolkata

Your Key Responsibilities:

- Own and drive the overall design vision, philosophy, and quality standards across all Bonito Design projects and locations.

- Ensure consistent, high-quality design delivery at scale by setting explicit benchmarks and reviewing performance through Design Managers.

- Lead, mentor, and performance-manage Design Managers and senior design leaders, building a strong, future-ready design organization.

- Oversee design operations, including capacity planning, timelines, productivity, and reduction of rework and inefficiencies.

- Act as the final escalation authority for critical design, customer, or delivery challenges, ensuring timely and effective resolution.

- Own Design NPS and customer experience metrics, driving continuous improvement in the end-to-end design journey.

- Partner closely with Sales leadership to strengthen design-led conversions, pitch quality, and scope clarity.

- Collaborate with Execution and Procurement teams to ensure design feasibility, cost optimization, and smooth handovers.

- Drive design innovation and process improvement, balancing creativity with scalability and execution practicality.





- Represent and safeguard the Bonito Designs brand through consistent design narratives, internal governance, and external forums.

Experience & Education

- 1218 years of experience in interior design, architecture, or design-led organizations.

- Proven experience leading large, multi-level design teams at scale.

- Bachelor’s or Master’s degree in Interior Design, Architecture, or related discipline from a reputed institution.

- Strong portfolio demonstrating strategic design leadership and executed projects.

- Experience working in high-growth, consumer-focused businesses is strongly preferred.

Key Skills and Attributes:

- Strong strategic thinking with the ability to scale design operations.

- Deep understanding of residential interior design, customer behavior, and execution realities.

- Exceptional people leadership and stakeholder management skills.

- Business acumen with the ability to link design decisions to revenue, margins, and customer satisfaction.

- Ability to influence senior stakeholders and lead through ambiguity.

- Passion for innovation, quality, and building category-leading design experiences.

📌 Design Operations Head (Kolkata)
🏢 Bonito Designs
📍 Kolkata

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