04 Oct
|
Bonito Designs
|
Kolkata
04 Oct
Bonito Designs
Kolkata
Your Key Responsibilities:
- Own and drive the overall design vision, philosophy, and quality standards across all Bonito Design projects and locations.
- Ensure consistent, high-quality design delivery at scale by setting clear benchmarks and reviewing performance through Design Managers.
- Lead, mentor, and performance-manage Design Managers and senior design leaders, building a strong, future-ready design organization.
- Oversee design operations, including capacity planning, timelines, productivity, and reduction of rework and inefficiencies.
- Act as the final escalation authority for critical design, customer, or delivery challenges, ensuring timely and effective resolution.
- Own Design NPS and customer experience metrics, driving continuous improvement in the end-to-end design journey.
- Partner closely with Sales leadership to strengthen design-led conversions, pitch quality, and scope clarity.
- Collaborate with Execution and Procurement teams to ensure design feasibility, cost optimization, and smooth handovers.
- Drive design innovation and process improvement, balancing creativity with scalability and execution practicality.
- Represent and safeguard the Bonito Designs brand through consistent design narratives, internal governance, and external forums.
Experience & Education
- 1218 years of experience in interior design, architecture, or design-led organizations.
- Proven experience leading large, multi-level design teams at scale.
- Bachelor’s or Master’s degree in Interior Design, Architecture, or related discipline from a reputed institution.
- Robust portfolio demonstrating strategic design leadership and executed projects.
- Experience working in high-growth, consumer-focused businesses is strongly preferred.
Key Skills and Attributes:
- Strong strategic thinking with the ability to scale design operations.
- Deep understanding of residential interior design, customer behavior, and execution realities.
- Exceptional people leadership and stakeholder management skills.
- Business acumen with the ability to link design decisions to revenue, margins, and customer satisfaction.
- Ability to influence senior stakeholders and lead through ambiguity.
- Passion for innovation, quality, and building category-leading design experiences.
📌 Design Operations Head (Kolkata)
🏢 Bonito Designs
📍 Kolkata