1.

Delivery Planning

Receive daily delivery schedule from the office. Check customer name, address, contact person, PO, invoice and delivery instructions. Plan the route with the driver to minimize unnecessary travel and time. Confirm appointments before leaving wherever required.

- Loading & Material Verification Verify all material against the invoice/dispatch list before loading. Check quantity, product, pack size and condition of goods. Ensure material is properly loaded and secured. Take responsibility for preventing shortages, damage or wrong deliveries. 3.

Delivery Execution

Travel with the company driver and coordinate the complete delivery. Ensure material reaches the correct customer/location. Coordinate with the customer's stores/purchase/security team. Ensure unloading is completed properly. Follow customer-specific delivery procedures.

- Documentation & POD Carry required documents: Invoice PO E-way Bill, wherever applicable Appointment copy Delivery challan Other customer-specific documents Obtain signed/stamped POD or digital confirmation. Ensure POD clearly mentions date, quantity and receiver details. Submit POD to office on the same day. 5.

Customer Coordination

Maintain skilled communication with customers.

Inform office immediately about:



Customer refusal Shortage Damaged material Wrong PO Appointment issues Waiting time Delivery delays Do not leave material at a customer without proper authorization. 6.

Collection / Payment Coordination If applicable: Collect cheques, cash or payment documents as instructed. Collect outstanding documents from customers. Hand over collections to the office/accounts department on the same day. Never retain customer collections unnecessarily.

- Vehicle & Driver Coordination The Delivery Executive should coordinate with the driver regarding: Daily route Delivery sequence Vehicle loading Parking/access requirements Fuel and basic vehicle issues Delivery timing The driver should primarily be responsible for safe driving and vehicle operation , while the Delivery Executive owns the delivery process. 8.

Return Material

Check returned material against the return instructions. Obtain proper return documentation. Ensure returned goods are safely loaded. Inform the office about the reason for return. Submit returned material to the designated warehouse/person. 9.

Daily Reporting

At the end of every day, submit: Deliveries completed Deliveries pending Failed deliveries and reasons POD status Collections received Returns received Customer complaints/issues KM travelled Vehicle issues Any unusual expenses

📌 Delivery Person (Pune)
🏢 RAMDEV ENTERPRISES
📍 Pune