Delivery Manager - International Voice Operations (Bengaluru)

Delivery Manager - International Voice Operations (Bengaluru)

04 Oct
|
Gratitude India
|
Bengaluru

04 Oct

Gratitude India

Bengaluru

Lead international voice operations, driving SLA, KPI, quality, CSAT, productivity and client governance. Manage large teams, escalations, workforce planning, costs, risk, compliance and transformation; utilities knowledge preferred.

Required Candidate profile

Experienced Delivery Manager with 6–10 years in international voice operations, managing large teams, client governance, customer experience, KPIs, escalations, workforce, and transformation.

📌 Delivery Manager - International Voice Operations (Bengaluru)
🏢 Gratitude India
📍 Bengaluru

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