04 Oct
|
ApTask
|
Bengaluru
Role: Insurance Delivery Leader | P&C; Insurance
Location: Kolkata, Chennai, Hyderabad, and Bangalore.
Job Type: Full time
Role Summary The Insurance Delivery Partner is responsible for driving both account growth and delivery excellence across a portfolio of insurance clients. Working closely with the Onshore Client Partner, the role serves as a co-owner of the account, ensuring successful delivery while identifying and supporting expansion opportunities.
Qualifications
- 18 years of experience in Insurance Consulting, Technology Delivery, or Account Leadership.
- Proven experience managing and delivering Insurance Core and Digital Platform solutions, including Policy, Billing, Claims, Underwriting, Distribution, Customer Experience, Data & Analytics, Integration, and Cloud transformation initiatives.
- Demonstrated success in driving both business growth and delivery excellence across strategic insurance accounts.
- Solid commercial acumen and executive stakeholder management skills.
Key Responsibilities
- Partner with Client Partners to develop and execute account growth strategies and expand business within existing accounts.
- Own delivery governance, customer satisfaction, quality, profitability, and operational performance across the portfolio.
- Support solutioning, estimations, proposals, pricing, and deal pursuits.
- Build strong client relationships and participate in executive reviews and strategic discussions.
- Manage delivery teams, resource planning, risks, escalations, and capacity needs.
- Work with practice leaders to bring innovative solutions and capabilities to customers.
Key Success Metrics
- Revenue Growth & Account Expansion
- Customer Satisfaction (CSAT)
- Portfolio Margin & Utilization
- Delivery Quality & Predictability
- Pipeline Contribution & Deal Support
📌 Delivery Leader | P&C Insurance Domain Expert (Bengaluru)
🏢 ApTask
📍 Bengaluru