Key Responsibilities
Make outbound calls to students and potential candidates regarding courses and admission opportunities.
Handle incoming enquiries through calls, WhatsApp, and other communication channels.
Understand students' educational background, career goals, and course requirements.
Counsel students and recommend suitable courses/programs.
Explain course details, fees, eligibility, duration, perks, and career opportunities.
Follow up with interested candidates and maintain regular communication.
Convert leads into successful admissions/enrolments.
Achieve monthly calling, counselling, and admission targets.
Maintain accurate records of leads, follow-ups, and admissions.
Coordinate with the HR/Admission team for documentation and admission processes.
Handle candidate queries professionally and build valuable relationships with students.
Support promotional activities and generate recent course enquiries when required.
Required Skills
Good communication and convincing skills.
Strong interpersonal and counselling skills.
Comfortable with telecalling and sales.
Target-oriented and self-motivated.
Ability to handle objections and follow-ups.
Basic knowledge of MS Excel/Google Sheets and CRM tools.
Good Hindi/Punjabi communication; English communication will be an advantage.
Fresher and experienced candidates can apply.