We are looking for a responsible and detail-oriented Housekeeping Supervisor to manage housekeeping operations across the university campus and residential facilities, ensuring cleanliness, hygiene, and quality service.
Key Responsibilities
• Supervise daily housekeeping activities across rooms, corridors, and common areas.
• Allocate daily tasks, manage staff schedules, and monitor team performance.
• Conduct regular room inspections and ensure cleanliness standards.
• Manage deep cleaning schedules and ensure adherence to SOPs.
• Handle resident and guest complaints and ensure timely resolution.
• Coordinate with maintenance teams for repair and maintenance issues.
• Maintain discipline, service quality, and operational efficiency.
Required Skills & Qualifications
• 2–3 years of experience in housekeeping, with at least 1 year in a supervisory role.
• Hospitality or university housekeeping experience preferred.
• Knowledge of housekeeping standards, cleaning procedures, and hygiene practices.
• Robust team management and task allocation skills.
• Valuable communication and customer service skills.
• Ability to handle complaints and maintain service quality.