Customer Support Representative || Non Voice process (Bengaluru)

Customer Support Representative || Non Voice process (Bengaluru)

04 Oct
|
Talent Acquaintance
|
Bengaluru

04 Oct

Talent Acquaintance

Bengaluru

Roles and Responsibility

- Provide timely and effective chat support to customers via various platforms.

- Respond to customer inquiries and resolve issues professionally and courteously.

- Utilize problem-solving skills to address complex customer complaints.

- Collaborate with internal teams to enhance customer experience.

- Maintain accurate records of customer interactions and transactions.

- Continuously update knowledge of products and services to provide accurate information.

Job Requirements

- Proven experience in chat support or a related field.

- Excellent written and verbal communication skills.

- Ability to work in a fast-paced environment and manage multiple chats simultaneously.

- Robust problem-solving and analytical skills.

- Familiarity with chat software and technology.

- Ability to maintain confidentiality and handle sensitive information.

📌 Customer Support Representative || Non Voice process (Bengaluru)
🏢 Talent Acquaintance
📍 Bengaluru

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