04 Oct
|
Naukri e-Hire
|
Jaipur
04 Oct
Naukri e-Hire
Jaipur
Roles and Responsibilities :
- Provide exceptional customer support through various channels such as email, web chat, and phone calls.
- Handle customer inquiries, resolve issues, and provide solutions in a timely and professional manner.
- Work closely with internal teams to ensure seamless communication and issue resolution.
- Maintain accurate records of all interactions with customers using CRM software.
Job Requirements :
- 0-4 years of experience in BPO/Call Centre setting or related field.
- Strong knowledge of blended process, chat process, email support, international chat process, and web chat.
- Excellent customer service skills with ability to handle high-pressure situations calmly.
📌 Customer Support Executive(International Chat) (Jaipur)
🏢 Naukri e-Hire
📍 Jaipur