Customer Support Executive | Jaipur

Company: Teleperformance

Location: Jaipur

Process: International Customer Support Chat Process

Working Days: 5 Days Working | 2 Rotational Offs

Shift: Rotational / Night Shift as per process requirement

Salary: 24k CTC + 2.5K

Role Overview

Teleperformance is hiring Customer Support Executives to handle customer interactions through voice and chat support channels. The role involves assisting customers, resolving queries, providing accurate information, and ensuring a positive customer experience while meeting quality and performance standards.

Key Responsibilities

- Handle customer queries through calls and/or chat support.
- Provide accurate information and effective resolutions.
- Maintain professional communication and customer satisfaction.
- Document interactions and update records in the system.
- Follow process guidelines, quality standards, and escalation procedures.
- Achieve productivity, quality,



and attendance targets.

Candidate Requirements

- Good communication skills in English and/or Hindi.
- Basic computer knowledge and typing skills.
- Customer-focused approach with strong problem-solving ability.
- Comfortable working in a quick-paced, target-driven environment.
- Freshers and experienced candidates can apply.

Important Instructions

✅ 5 Days Working with 2 Rotational Offs

✅ Rotational/Night Shifts as per business requirement

✅ Freshers & Experienced Candidates Eligible

✅ Candidates must be comfortable with Voice and/or Chat Support processes

✅ Final selection and shift allocation will be as per company policy

Build your career with Teleperformance and gain valuable experience in a dynamic customer service environment.

📌 Customer Support Executive (Jaipur)
🏢 TP
📍 Jaipur