04 Oct
|
LeadAssist
|
Kochi
CUSTOMER SUPPORT EXECUTIVE INTERN
Location: Kerala, India
Job Type: Internship
Experience Level: Entry Level
Workplace Type: On-site
Stipend: ₹10,000-15,000 per month
About the Role
We are looking for a motivated and friendly Customer Support Executive Intern to join our team. This is an opportunity for students, fresh graduates, and aspiring customer support professionals to gain hands-on experience in customer communication and support operations.
You will work closely with our team and gain practical experience in handling customer queries, follow-ups, issue resolution, and day-to-day customer support activities.
Key Responsibilities
- Respond to customer queries through calls, emails, chats, or other communication channels
- Understand customer requirements and provide appropriate assistance
- Handle customer questions and concerns in a professional manner
- Follow up with customers when required
- Assist in resolving customer issues and escalate complex matters to the appropriate team
- Maintain a positive and professional customer experience
- Complete assigned support tasks within given timelines
Requirements
- Good verbal and written communication skills
- Good English-speaking skills and the ability to communicate clearly with customers
- Basic computer knowledge
- Good listening and problem-solving skills
- Positive and customer-friendly attitude
- Freshers and students are welcome to apply
Who Can Apply
- Students pursuing a degree or diploma in any relevant field
- Recent graduates looking to start their career in customer support
- Candidates with good communication and interpersonal skills
- Freshers with a willingness to learn are encouraged to apply
What We Offer
- Hands-on experience in customer support and communication
- Training and guidance from the team
- Exposure to real customer interactions and support processes
- Opportunity to develop professional communication skills
- Professional growth and learning opportunities
- Certificate/experience letter as applicable
- Potential opportunity for a full-time position based on performance
Location
This opportunity is open to candidates based in Kerala, India.
If you are a good communicator, enjoy interacting with people, and are looking for an prospect to develop your customer support skills through practical experience, we encourage you to apply.
📌 Customer Support Executive (Kochi)
🏢 LeadAssist
📍 Kochi