03 Oct
|
Mphasis
|
Hyderabad
Alteryx Admin/Alteryx Platform Support
Hybrid (3 days from Office)
Location: Bangalore/Hyderabad only
Years of exp: 6+ yrs
Job Summary:
We are looking for experienced Alteryx Administrators / Alteryx Platform Support Engineers to manage and support the Alteryx platform in an enterprise setting. The role involves platform administration, production support, health monitoring, incident/problem management, security coordination, and change/release management.
Key Responsibilities:
Administer and support the Alteryx Server / Alteryx Platform in an enterprise setting.
Perform platform configuration, user/access management, permissions, and role administration.
Monitor Alteryx Server health, workflows, services, schedules, and system performance.
Handle L1/L2/L3 production support, incident and problem management.
Troubleshoot Alteryx Server, workflow execution, scheduling, connectivity, and performance issues.
Coordinate with infrastructure, database, network, security, and application teams for issue resolution.
Support security, vulnerability assessment, remediation, and compliance activities.
Manage and coordinate change, release, patching, and upgrade activities for the Alteryx platform.
Perform workplace readiness checks and support deployment/release activities.
Maintain operational documentation, SOPs, runbooks, and support procedures.
Participate in RCA for recurring production issues and drive problem resolution.
Monitor platform capacity, availability, performance, and overall system health.
Work with vendors/Alteryx support when required for product-related issues.
Mandatory Skills:
Alteryx Server / Alteryx Platform Administration
6+ years of overall IT experience
Production/Application Platform Support
Incident & Problem Management
Alteryx platform health/performance monitoring
User, access, role and security administration
Change & Release Management
Security/Vulnerability coordination
Troubleshooting and RCA
Preferred Skills:
Alteryx Server installation, configuration, upgrades and patching
Alteryx Gallery / Server management
Windows Server administration
Database/connectivity troubleshooting
ITIL processes
Enterprise production support experience
Automation/scripting knowledge
📌 Alteryx Administrator/alteryx Platform Support Engineer Hyderabad
🏢 Mphasis
📍 Hyderabad