Job Responsibilities:
• Handle customer inquiries through phone, email, chat, and other communication channels.
• Understand customer requirements and recommend suitable products or services.
• Convert leads and customer inquiries into successful sales.
• Achieve assigned monthly and quarterly sales targets.
• Conduct follow-ups with prospective and existing customers to drive conversions and repeat business.
• Upsell and cross-sell relevant products, services, upgrades, and additional solutions.
• Build and maintain solid relationships with customers to encourage customer retention and repeat sales.
• Handle customer complaints and provide timely and effective resolutions.
📌 Customer Support Executive Noida
🏢 Wandata Tech
📍 Noida
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