Sales & Channel Operations Executive – Hullo
Location: Juhu (office + field visits) · Reports to: Gautam Gupta, Co-Founder · Type: Full time
About Hullo
Hullo makes clean-label fruit, nut and protein bars with no preservatives, made in our own kitchen. We sell through quick-commerce (Blinkit, Swiggy Instamart), Amazon and 20+ offline retailers – Nature's Basket, Noble Plus, Urban Platter, cafés, gyms and schools. Because our products have a limited shelf life, freshness and zero returns/expiry at retailers matter as much as sales.
The role
You will own day-to-day sales operations across all our channels. Much of the routine work – requesting retailer reports, computing monthly order suggestions, batch/expiry checks, reminders and dispatch hand-offs – is already automated. Your job is to run that system, act on what it surfaces, and grow the channels.
What you'll do
Offline retailers (~22 accounts)
Own relationships with store owners, buyers and category managers; be their single point of contact.
Call retailers who haven't shared their monthly sales & stock report, and chase any missing contacts.
Follow up on invoices overdue by 30+ days (Zoho sends reminders; you make the call).
Act on expiry-risk (RTV) alerts: push in-store visibility, move stock to faster stores, or pull back before expiry.
Log every call in Notion ("DD-MMM: call – outcome") and keep the per-retailer P&L; / inventory sheets updated.
Onboard current retailers: terms, Zoho customer, Notion entry, first order.
Handle retailer questions on pricing, discounts, credit and returns (with Gautam's approval where needed).
Quick-commerce – Blinkit & Swiggy Instamart
Review weekly sales, inventory and ads reports (auto-downloaded and summarised every Monday) and act on the follow-ups.
Plan purchase orders / replenishment so we avoid stockouts and ageing stock at dark stores.
Manage ad campaigns, budgets and discounts; track ROAS.
Raise and follow up support tickets and claims (lo
📌 Sales Executive Mumbai
🏢 Hullo
📍 Mumbai