Manage and monitor service centre operations in the assigned area. Coordinate with ASC/service partners and internal teams. Handle customer escalations and service-related issues. Monitor repair TAT, productivity and service quality. Track spare parts, handset/unit movement and pending cases. Ensure timely closure of service complaints. Regular follow-up with service centres and management.
Preferred Candidate: Solid communication and coordination skills. Valuable knowledge of after-sales/service operations. Willingness to travel within the assigned region.
Experience in Mobile
📌 Area Service Manager Delhi (India)
🏢 Maars E Services India Private
📍 India
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