04 Oct
|
WSNE Consulting
|
Gurugram
04 Oct
WSNE Consulting
Gurugram
We are hiring Customer Support Executives for our voice process. This is an excellent opportunity for freshers looking to start their career in BPO and customer service.
Roles & Responsibilities
- Handle inbound customer calls and provide professional assistance.
- Understand customer queries and provide accurate information or solutions.
- Resolve customer issues while maintaining a positive customer experience.
- Follow defined processes, guidelines, and quality standards.
- Maintain accurate customer and call-related information.
- Escalate complex issues to the appropriate team when required.
- Meet assigned performance and customer service targets.
- Maintain professional communication with customers at all times.
Requirements
- Freshers are welcome to apply.
- Good verbal communication skills in English
- Basic computer and internet knowledge.
- Good listening and problem-solving skills.
- Willingness to work in a voice-based customer support environment.
- Ability to work in rotational shifts, if required.
- Candidates should be customer-focused, confident, and willing to learn.
Perks and Advantages Salary upto 3 LPA - 4.80 LPA
18k-25k In hand
Lucrative Incentives
2500-3500 Monthly Variable
5 Days working
24*7 Shifts / Night shifts
Both side cabs
Job Location : Gurugram/Noida To get your interview scheduled contact below Call/ WhatsApp :
- Anshul - 99900 35672
- Bhumika - 99900 35669
📌 Customer Support Executive || Freshers (Gurugram)
🏢 WSNE Consulting
📍 Gurugram