CUSTOMER SUPPORT EXECUTIVE - International Voice Process - Kharar, Punjab
We are hiring Customer Support Executives for an International Voice Process in Kharar, Punjab.
Freshers and experienced candidates can apply.
JOB DETAILS:
Position: Customer Support Executive
Process: International Voice
Location: Kharar, Punjab
Work Mode: Work From Office
Salary: ₹28,000 - ₹32,000 per month
Qualification: 12th Pass or above
Experience: Freshers & Experienced
Shift: Rotational Night Shift
Week Off: Rotational
Job Type: Full time
Interview: Walk-in & Virtual
Joining: Within 1 Week
Cab: Available up to 25 km
PF: Available
JOB ROLE: You will handle calls from international customers.
Your work will include
- Speaking with customers over the phone
- Understanding their queries and concerns
- Providing the correct information
- Helping customers with their requests
- Handling calls politely and professionally
- Following the required process and company guidelines
Excellent English communication skills are mandatory.
WHO CAN APPLY:
- 12th Pass or above
- Freshers can apply
- Experienced candidates from BPO, customer support, customer care or voice process can apply
- Excellent spoken English is required
- Good listening and customer handling skills
- Comfortable with rotational night shifts
- Comfortable with rotational week offs
- Immediate joiners are preferred
SALARY & FACILITIES:
- Salary: ₹28,000 - ₹32,000 per month
- PF available
- Cab facility available up to 25 km from the office
- MNC work environment
- International customer process
- Training and process guidance will be provided
SELECTION PROCESS: All interview rounds will be completed on the same day.
1. HR Round
Profile and English communication check.
2. Operations Manager Round
Discussion about the role and customer handling.
3. Assessment Round
Process-related assessment.
Candidates who clear all required rounds will be selected for the next joining process.
JOINING & DOCUMENTATION: Selected candidates will join within 1 week of selection.
Documentation and joining formalities will also be completed during this one-week period.
Candidates should keep their required documents ready.
IMPORTANT: Excellent English communication skills are mandatory for this role.
Freshers and experienced candidates can apply.
Pay: ₹28,000.00 - ₹32,000.00 per month
Benefits
- Provident Fund
Education:
- Higher Secondary(12th Pass) (Required)
Language:
- English (Required)
Shift availability:
- Night Shift (Required)
Work Location: In person
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