: Voice International Process – Customer Support Executive (Freshers Only) Location: Indore
Work Mode: Work from Office
Shift Timing: Rotational Shift (Night Shift, cab facility available)
About The Role We are seeking enthusiastic and customer-focused individuals to join our International Voice Process team as Customer Support Executives . The role involves handling customer interactions with professionalism and ensuring timely resolution of queries while adhering to quality and compliance standards.
Key Responsibilities
- Handle inbound and outbound international customer calls with efficiency and courtesy.
- Provide accurate information, resolve customer issues, and ensure customer satisfaction within defined timelines.
- Adhere to organizational process guidelines, quality metrics, and compliance standards.
- Collaborate effectively with team members and supervisors to meet operational and organizational goals.
- Maintain detailed records of customer interactions in the system.
Required Skills & Qualifications
- Minimum qualification: 10+2 / 10+3 Diploma / Graduate in any discipline.
- Excellent verbal communication skills in English (mandatory).
- Willingness to work in night shifts as well
- Basic computer proficiency with the ability to navigate across multiple applications.
- Strong problem-solving and interpersonal skills with a customer-first mindset.
What We Offer
- Comprehensive training (initial 4–5 weeks from office).
- Cab facility for night shifts.
- Opportunity to grow within a energetic and fast-paced international customer support environment.
Skills: Basic computer proficiency, Verbal communication skills in English Experience: 0.00-0.00 Years
📌 Customer Support Executive (Freshers only) (Indore)
🏢 Cvali
📍 Indore